Support
Questions about logging, your subscription or your data? Start here, then reach out if you need a hand.
Contact us
App and account support
For help with logging, targets, subscriptions or anything else in the app.
Data protection and grievances
For access, correction, erasure or nomination requests under the DPDP Act, contact the grievance officer.
B2Brand Media Private Limited, help@indcals.com, +91 7996033357
Write to help@indcals.com.
Common questions
How do I log a meal?
Open the log screen and choose photo, barcode or manual entry. For photo logging, frame the plate and confirm the detected items and portions before saving.
How do I cancel my subscription?
Cancel through the store or payment method you subscribed with (for example, your App Store subscriptions). You keep access until the end of the period you have already paid for.
How do I delete my account and data?
In the app, go to Settings and choose Delete account. Deleting your account is permanent and erases your profile, meals, weight history, health data and consent records, except where the law requires us to keep something longer.
A meal was estimated incorrectly. What should I do?
Open the logged meal and edit the items, portions or macros. Corrections feed back into your day and help keep your targets accurate.
How do I reach support?
Email us at help@indcals.com or call +91 7996033357. For data-protection requests, use the grievance contact published in the Privacy Policy. We aim to respond within the time required by applicable law.